Privacy Policy
How Luxo Nail Spa Avondale handles website, booking, customer and messaging information, and how to contact us about your privacy choices.
Last updated: November 12, 2026
This Privacy Policy explains how Luxo Nail Spa in Avondale handles information connected with our website, salon services, inquiries and messaging. It applies to luxonailspa.com and our interactions with customers.
Who we are and how to contact us
Luxo Nail Spa is located at 3262 W Belmont Ave Unit A, Chicago, IL 60618. For privacy questions or requests, email avondale@luxonailspa.com, call (866) 202-6669, or write to the salon at this address.
Information we receive and why
When you contact us, book a visit or receive services, we may receive your name, contact details, appointment preferences, service and transaction records, and information you choose to include in a message. Event inquiries and job applications may include additional details you provide. We use this information to answer questions, arrange and deliver services, manage payments and records, handle requests, and communicate about your visit.
Website information, cookies and Google services
Our hosting and technology providers may process technical information such as your IP address, browser, device, pages requested and access times to deliver and protect the website. We use Google Analytics and Google Ads to understand visits and measure advertising. These services may use cookies, identifiers and similar technologies, and receive information about pages visited and interactions. Depending on your settings, Google may also use information for advertising personalization. See how Google uses information from sites that use its services.
Bookings, payments and other providers
Online booking and electronic gift-card links take you to Vagaro. Information you enter there, including booking, account or payment details, is handled through Vagaro and its providers under their policies. Luxo receives information needed to manage your appointments, purchases and customer relationship. Our website also links to social networks and maps; their privacy practices apply when you use those services.
We may use service providers to support hosting, email, booking, payments, customer communications, analytics and marketing. They process information as needed for those services. We may also disclose information when required by law or reasonably necessary to address fraud, security issues, disputes or the protection of people and property.
Advertising measurement and customer matching
We may share limited customer information with Google for advertising measurement and customer matching, including hashed email addresses or phone numbers and relevant appointment or transaction details. Hashing converts contact details into coded values; it does not make them anonymous, because Google can use matching values to associate records with its users. These tools help us understand advertising results and reach relevant audiences. You can contact us about use of your information for these purposes.
AI-assisted and RCS messaging
When available, our Google Business Profile may offer AI-assisted messaging through RCS for Business for one-to-one customer support. Your messages, contact information and related interaction details may be processed by Luxo, Google and messaging providers to deliver the conversation and answer service questions. This support channel is separate from Google Ads. Automated answers may be inaccurate; ask to speak with a person or call (866) 202-6669 to confirm important details. Avoid sending payment-card details, government identification or sensitive health information in chat.
You can send STOP or UNSUBSCRIBE to opt out of RCS messaging. Sending a new message to the business starts the conversation again. We do not use this support channel for unsolicited marketing broadcasts.
Retention and your choices
We retain information as needed for the purposes described here, customer service, business records, resolving disputes and applicable legal obligations. Retention varies with the information and the systems involved; providers may have their own retention practices.
You may request access to, correction of or deletion of information by emailing the salon. We may need to verify your identity before responding, and legal or operational requirements may limit what we can delete. To stop promotional emails, use the unsubscribe option when provided or contact us. For promotional messages, follow the opt-out instructions offered in that channel or contact the salon. Necessary appointment or transaction communications may still be sent.
You can manage cookies through your browser and advertising preferences through Google My Ad Center. Blocking cookies may affect some services and does not prevent every form of data processing.
Updates
We may update this policy as our services or practices change. The date above identifies the latest revision. Our Terms & Conditions describe salon booking and service policies.